Privacy Policy

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This Privacy Policy describes the policies and procedures of LONG DISTANCE MOVING AND STORAGE LLC d/b/a  Expert in Interstate Moving  ("we", "our", or "us") regarding the collection, use, and disclosure of your information when you use our website and services ("Service"). It also explains your privacy rights and how applicable laws protect you.

By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Capitalized terms have meanings defined below, regardless of whether they appear in singular or plural.

• Account: A unique account created for you to access our Service 
• Company: Refers to LONG DISTANCE MOVING AND STORAGE LLC d/b/a  Expert in Interstate Moving, located at 232 JERSEY ST, HARRISON, NJ 07029 
• Cookies: Small data files stored on your device 
• Country: Refers to New Jersey, United States 
• Device: Any device that can access the Service, such as a computer or smartphone 
• Personal Data: Any information relating to an identified or identifiable individual 
• Service: The website located at https://ldmovingllc.com/ 
• Service Provider: Any vendor supporting our operations, such as customer service 
• Usage Data: Automatically collected data such as IP address, browser type, and session time 
• You: The individual or legal entity using our Service 

We may collect:

• Name, email address, phone number 
• Mailing address, city, state, ZIP code 
• Usage data, such as device information, browser type, and visit duration 

We use cookies and similar tracking tools to improve and analyze our Service. You may disable cookies through your browser settings.

We may use your personal data to:

• Provide and maintain the Service 
• Manage your account and transactions 
• Communicate with you by email, SMS, or phone 
• Offer updates and promotions only with your consent 
• Monitor and analyze usage for improvements 

We may disclose your personal information:

• To service providers solely to support service delivery, such as customer service. These providers do not use your information for marketing or promotional purposes. 
• In a business transfer, such as a merger or asset sale 
• To comply with legal obligations 
• With your explicit consent for purposes directly related to service delivery only 

Under no circumstances will personal information be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted.

All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

LONG DISTANCE MOVING AND STORAGE LLC d/b/a  Expert in Interstate Moving,  may use AI-based chat or voice agents ("AI Agents") to enhance customer service and provide automated responses. By interacting with these agents, you acknowledge that:

• You are communicating with an automated system, not a human. 
• Conversations may be stored and analyzed to improve service quality. 
• AI-generated responses are not a substitute for professional advice. 
• You may opt out of AI Agent interactions by requesting to speak with a human or using any provided opt-out mechanism. 

We may use tracking tools such as Google Analytics and Facebook Pixel to gather data on user interactions for analytics and advertising purposes.

• These tools may use cookies to collect anonymized usage data. 
• You may manage ad preferences or opt out via your browser settings or the respective platform's privacy tools: 
  • Google: https://policies.google.com/privacy 
  • Meta: https://www.facebook.com/privacy/policy 

We retain personal data as necessary to comply with legal obligations and business needs. Usage data is typically stored for a shorter duration unless extended retention is required.

Your information may be processed outside your local jurisdiction. We implement adequate safeguards to ensure your data is treated securely.

You may update or request deletion of your personal information by contacting us at  info@ldmovingllc.com . Note: Some data may be retained for compliance purposes.

We do not knowingly collect data from individuals under the age of 13. If you believe a child has provided us with personal data, please contact us so we can delete it.

Our Service may contain links to external websites. We are not responsible for the content or privacy practices of those websites.

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised "Last updated" date.

For questions about this Privacy Policy, contact us at:

• Email:  info@ldmovingllc.com